Hi All,I have created a hr task ( Checklist) for closed complete hr case. The task is appearing on the esc portal , but there is no option to reject the task only we can mark as complete. What is the purpose of task support team? Is there any way fo...
My requirement is to limit the number of characters of a survey question of multiline string data type.If the number of characters of the response exceeds say 500 characters, there will be an alert and the responses would not be submitted.
HiI have an requirement that if HR Case is closed complete/incomplete, then if any user replied to that notification emails that reply comment should add to the additional comments section in HR Case form and case should be automatically changes to w...
i have a requirement to show audit history on agent workspace. How can i achieve this functionality
Hi, I am learning how to setup and how to use the Employee Relations application in my PDI with referencing Docs article.In my understanding, ER cases include very sensitive data and they are strictly restricted to be accessed.I have confirmed that E...
Hi Team,We have one record producer through which we are updating field in sn_hr_le_case table and our record producer on sn_hr_After submit record producer worknotes updating like below which we don't want. How can I restrict above worknote?
Hi,We currently have Knowledge articles restricted with HR Criteria that can be accessible from the Employee Service Center. We have enabled some of the HR agents to be able to contribute to the Knowledge base using the fulfiller/backend view by givi...
Hi all, we want to automate the Recruitment process. Can any one provide me the steps to configure this or provide any documentation if available? starting from line manager submits the request until the application was closed. Thanks.
Is there any table under UI policy which are applicable for all HR COEs?
Hi AllmI am trying to integrate workday HR with ServiceNow. My objective is to pull HR Profiles from Workday using integration.What is the best way to do this REST or SOAP?When I try to get OAuth token from a SOAP Workday Client, I see a workday Log ...
I have activity on the lifecycle event for new hire to upload photo for user profile. How can I update user profile photo after activity completed. I tried having a flow that gets trigger after the HR task (photo activity) is completed which does the...
I added a indicator (styles) in HR Case but cannot see it in HR Agent Workspace. How do you use the same javascript config in Workspace to show a color indicator?
Hi All,There is requirement we don't want to select employee from "Employee" dropdown list for "IN" country from record producer. Put the condition wrt to employee's country from user's table & there is another country field from HR profile table. If...
I would like to provide option for HR Agent to open IT Incident from HR Case to allow for end to end case management between HR and IT. Has this been done by anyone.
