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Resolved! Ebonding between SN Instances

Hello everyone, Are there connecotrs available for eBonding between SN instances in the market or the SN store somone has tested and tried to reccomend?INC/PRB/CHG/REG/CMDB is the data exchange that our cistomer is looking for.. Please throw some lig...

Mansor2 by Tera Contributor
  • 628 Views
  • 3 replies
  • 1 helpfuls

Why Onchange Script runs while reloading the page

Hi,I have written an onchange client script code to populate some info message when some conditions are met.But the info messages are populated while reloading the page. //Script function onChange(control, oldValue, newValue, isLoading, isTemplate) {...

Agent Assist Default KB Article

Hello All, In agent assist the displayed KB articles are configured to show based on the short description of the case which is open. I would like to have an article (Which tells the HR agent on how to work on case like a complete FAQ`s) to be showed...

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Resolved! Why isn't the Workday HR Spoke available to install on my PDI?

We are looking at using the Workday HR Spoke.  I was wanting to take a look in my pdi but noticed it is not available within the plugins list or from the developer site.'sn_hr_workday' is available on the PDI, but not 'sn_workday_hr_spke'Does anyone ...

Community Alums by Community Alums  
  • 603 Views
  • 1 replies
  • 1 helpfuls

Resolved! How to display field choices of field based on the group ?

Hi All,We have one variable "type" and have many choices , as of now we display based on , if "opened by is same as Manager" then we display all the choices , but we need to add one more condition that if the person belongs to the one of these groups...

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Ramu6 by Tera Contributor
  • 554 Views
  • 9 replies
  • 1 helpfuls

give the code for following creitiria on basis of Businees Rule

As an LOA user I need the employee's task and LOA Advocate task to be canceled if the request was canceled.Verify that if the request is cancel then the state of the all task is "Cancelled" (employee and LOA Advocate task)Verify that if the state of ...

Apoorva A H by Tera Contributor
  • 221 Views
  • 3 replies
  • 0 helpfuls

View is missing in HRSD module

Hello. I have strange issue in QA. In DEV and QA I got views:When I'm opening a case in DEV I see like 2 sections for this view.   in the QA I just got this section with:Comments/work notes    Looks like first section is missing in QA for me but conf...

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Don Dom by Tera Contributor
  • 186 Views
  • 2 replies
  • 0 helpfuls

service now HRSD development

i have a requirement like in a involved party form  when we select reporter value from involved party field , in user fields the opened for users name will autopopulate

ash_1998 by Tera Contributor
  • 451 Views
  • 3 replies
  • 1 helpfuls

Create an HR Case from Microsoft Teams call

Hi all, Is it possible to create an HR Case from a Microsoft Teams call?I want the following:Someone calls from his mobile phone to a number and it calls directly to your microsoft teams. After that, you can pickup the call and if you pick it up it a...

rafas_2703 by Tera Guru
  • 510 Views
  • 3 replies
  • 2 helpfuls