HR Cases Activities section is missing

kartikchoum
Tera Contributor

Hi Community, 

I am having a strange issue for which I am seeking help, for the HR Cases the Comments and WorkNotes sections doesn't have any Activities recorded on the Form View, but the same is available on the Agent Workspace for HR.

 

On Form View - 

kartikchoum_0-1753252257681.png



On Workspace - 

kartikchoum_1-1753252342063.png




I have checked configuration and everything is fine and even ACLs are fine.



1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@kartikchoum 

There is some issue going on in community that images are not visible.

please add it using browse feature and add as attachment to post.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader