HR Employee Service Center Portal Picture
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03-28-2019 01:42 PM
Hi Everyone!
I am looking to change the picture on the Employee Service Center page, how would I do this?
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03-30-2019 02:17 AM
Hi there,
Haven't found exactly out why, but have a way on how to change the image of this container.
1) Inspect the page with Chrome, in my case I came up with the background-image being "url("/2bde736c130f6300026e32228144b087.iix")"
2) Looked up that sys_id in the sys_attachment table
3) Deleted the record
4) On the ESC portal, ctrl+right mouse click, Edit container background
5) Upload your new background 🙂
It might be the image is cashed.
If my answer helped you in any way, please then mark it as helpful.
Please mark this answer as correct if it solves your problem. This will help others who are looking for a similar solution.
Thanks.
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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05-31-2024 10:56 PM - edited 06-01-2024 12:10 AM
Oh, it's stored in the attachment table. I have been searching in images table (db_image).
Thank you Mark, this is very helpful.
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04-02-2019 01:28 PM

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04-05-2019 09:47 PM
Hi there,
Did this work for you? Or do we need to follow-up on this?
If my answer helped you in any way, please then mark it as helpful.
Please mark this answer as correct if it solves your problem. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field