HR Employee Service Center Portal Picture

paradise611
Mega Expert

Hi Everyone!

I am looking to change the picture on the Employee Service Center page, how would I do this?

find_real_file.png

 

 

 

7 REPLIES 7

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Haven't found exactly out why, but have a way on how to change the image of this container.

1) Inspect the page with Chrome, in my case I came up with the background-image being "url("/2bde736c130f6300026e32228144b087.iix")"
2) Looked up that sys_id in the sys_attachment table
3) Deleted the record
4) On the ESC portal, ctrl+right mouse click, Edit container background
5) Upload your new background 🙂

It might be the image is cashed.

find_real_file.png

find_real_file.png

find_real_file.png

find_real_file.png

If my answer helped you in any way, please then mark it as helpful.

Please mark this answer as correct if it solves your problem. This will help others who are looking for a similar solution.
Thanks.

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Oh, it's stored in the attachment table. I have been searching in images table (db_image).

Thank you Mark, this is very helpful.

jayesh mohan2
Mega Expert

If you go to Content Delivery > Portal Content > Welcome Banner, you should be able to edit the homepage banner

This is in Madrid. Let me know if you are in a different version.

 

find_real_file.png

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Did this work for you? Or do we need to follow-up on this?

If my answer helped you in any way, please then mark it as helpful.

Please mark this answer as correct if it solves your problem. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn