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HR Service - HR Task with a task 'collect user input'

Paulina
Tera Contributor

Hi,

 

I'm currently in the process of building an HR Service that involves several tasks.

 

First task is for the 'Subject user': the user must confirm whether the item is approved. If the item is approved, then user needs to provide few specific details. My plan was to create an HR Task to 'Collect user input'. However, I'm having difficulty finding a straightforward way to add the collected input back into the original HR Case.

 

On the other hand, if the item is not approved, the case should be marked as 'Closed incomplete'.

 

Could anyone provide guidance on how to effectively integrate the collected user input into the original HR Case? Any tips or best practices you could share would be greatly appreciated.

 

Thank you so much for your support and assistance.

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