HR tasks should not visible in portal when hr task type =Internal task type through ACL

[sri vijaya]

Hi

we have a requirement where HR tasks with task "type =Internal task" should not be visible in portal in to-dos section in HR case in the portal

we have to achieve this by ACL configuration, I have added the "hr task type is not internal task " in all the read OOTB HR task ACLs but its working

Any suggestions please?

Please help me to resolve this issue

[Shruti]

Hi,

Navigate to employee center -> to-dos configuration

Search for HR task configurations and update conditions to exclude internal tasks

[Sandeep Rajput]

@sri vijaya As rightly suggested by Shruti, this should ideally be handled via To-dos configuration https://docs.servicenow.com/bundle/xanadu-employee-service-management/page/product/human-resources/c... 

[sri vijaya]

Hi @Shruti  /@Sandeep Rajput 

Tried this approach but not able to achieve this result,

Is there any other way ?please confirm

[Sandeep Rajput]

@sri vijaya What filter did you try in filter configuration.