HRSD-New Hire Onboarding-Reuse existing user profile and create HR profile

mahitha_som
Tera Contributor

‎03-19-2025 06:11 PM

I have a requirement where, instead of creating a new user profile during the new hire onboarding lifecycle, we need to reuse the existing user profile for a rehired employee. How can we ensure that all necessary HR activities are triggered for the employee without creating a duplicate account?

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phgdet
Mega Sage

‎03-19-2025 08:51 PM

Hi mahitha_som, 

There is a business rule named "Create HR Profile for users" to check every cases in HR case table. Each case is inserted/updated with opened_for/subject_person will be check in HR Profile, if they doesnt have any HR Profile, a new HR Profile will be created. So that it's not related to triggering HR activities

You might need to add a variable to map the new employee with its old account through that 2 fields, or update this function checkAndCreateHRProfile inside that BR for your specific case, so that the new HR Profile will not be created for a rehired employee.

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