HTML Document Template behaving differently in PRD than in our lower environments

Sandy O_Keefe
Tera Contributor

Hi All,

 

Looking for some help with an HTML Document Template not returning the correct subject person hr profile employment start date in Production.  The generated PDF is displaying/returning the current date instead.

We recently upgraded to Xanadu and cloned Production to both QA and Dev, but the issue is only occurring in Production.  In QA and Dev, the HR Service and HTML document template is work as expected and return the correct employment start date.  

 

@michaelj_sherid   Any thoughts on what could be causing the issue? 

 

Thank you! 

 

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