Human Resource Core Application installed in PDI but it's not visible in Application picker

MA16
Tera Expert

Human Resource Core Application is installed in PDI, but it's not visible in the Application picker.

 

I installed the Human Resource Cire, HR Employee Relation, and HR Life Cycle, but they are not visible in the Application picker. 

I can see the table HR case when I open it from .LIST but the module HR case is not visible.

 

Has anyone faced this issue in PDI? Any suggestions to fix this would be much appreciated.

1 ACCEPTED SOLUTION

Hi David, thanks for the response. I tried those, but no luck. After that, I tried to repair the plugin twice, and it somehow worked.

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3 REPLIES 3

David Aldridge
Giga Guru

Try some obvious things first (if you haven't already). Logout and log back in, clear your browser cache, then clear the ServiceNow cache (cache.do). Also ensure the user you are logged in as has HR roles.

Hi David, thanks for the response. I tried those, but no luck. After that, I tried to repair the plugin twice, and it somehow worked.

Glad to hear you got it sorted out in the end.