identify HR service and its assignment group
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5 hours ago
Hi Community,
i was asked to make a report to easily identify which Group is managing which HR service on the Dashboard.
i've used "sn_hr_core_hr_service_assignment_group" table is this correct? or is there any other way to make it.
also in sn_hr_core_hr_service_assignment_group it seems like it's duplicate but it's not cause in the report i've only show the group and the service , they'll look the same but actually they are not
i tought of joining different tables one of them is assignment rules but when creating a report i could not find it in the options in the data tab
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4 hours ago
I couldn't find that table "sn_hr_core_hr_service_assignment_group"
Is that a database view table joining 2 or more tables?
check here, I couldn't find in database view table as well
Is that a custom DB view in your instance?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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4 hours ago
yes it is custom then , i didn't know LOL
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4 hours ago
no worries
I believe duplicates in database views is common thing as it might bring data more than 1 time.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 hours ago
what i noticed is that in conditions field for each is diff even they re having the same hr service name and same group!
