Order Guide auto-scrolls to top when expanding items in “Choose Options” – how to prevent this?

[ghitabahaj]

Hi Community,

We are using an Order Guide in Employee Center / Service Portal and have noticed the following behavior:

In the Choose Options step of the Order Guide, when a user expands (opens) one of the included items, the page automatically scrolls back to the top. This happens every time an item is expanded, which creates a poor user experience, especially when there are multiple items listed.

how can i prevent this automatic scroll up?

[Ankur Bawiskar]

@ghitabahaj 

happening for all users in all browsers?

[ghitabahaj]

yes