Order Guide auto-scrolls to top when expanding items in “Choose Options” – how to prevent this?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 hours ago
Hi Community,
We are using an Order Guide in Employee Center / Service Portal and have noticed the following behavior:
In the Choose Options step of the Order Guide, when a user expands (opens) one of the included items, the page automatically scrolls back to the top. This happens every time an item is expanded, which creates a poor user experience, especially when there are multiple items listed.
how can i prevent this automatic scroll up?
2 REPLIES 2
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 hours ago
happening for all users in all browsers?
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 hours ago
yes
