imbound email notification using flow designer
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08-07-2024 07:53 AM
HI ALl,
getting inbound email action with below format:
EMail Body:
Employee Name: XXXXXX;
Employee number: 123456;
i created flow designer for using inbound email action,
created 2 variables :
name: need to pass inbound email "Employee Name".
NUmber : need to pass inbound email "Employee number".
how to set this variable values using inbound email body value;
Regards,
Siva mani.

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08-07-2024 10:15 AM
Hi @sivamanikan ,
There is no direct method to access in inbound flow however you can do it using custom action
1)Taking a email body
2)Parse using regex
refer this solution : https://www.servicenow.com/community/developer-forum/how-to-parse-name-value-pairs-in-inbound-mail-f...
Hope this helps!!
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025