Resolved! HRSD Process Flow Dcoumentation
Hi Friends, Did anyone have HRSD PDF/Documents which explain the process of HRSD? Is yes can you please share it across. Thanks, Priyanka R
Forum Posts
Resolved! Is it possible to add image under the variable in the record producer ?
We have a requirement to add a image below one of the variable in the record producer. Is it possible? As shown in above screenshot, we need to add one logo in between the variable1 and variable2. Please suggest anything on this.
Resolved! How to disable the choice while transferring a case
I have requirement to disable a choice while transferring a case. Is there any easy way for that?
MFA Redirect issue
HI, Issue is happening after enabling MFA. Before Enabling MFA, the landing page after successful login is home page.(instance/esc/) But After enabling the MFA,the landing page after successful login is landing page(instance/esc/id=landing) Can you p...
Resolved! onClick function in workspace client script for an UI action is not working as expected
Hi, @Ankur Bawiskar I want to add a functionality where approvers can approve any HR case directly on HR case in Agent workspace.I have made the Workspace Form Button to "True" and in Workspace Client Script, I'm calling a client callable script inc...
Variable editor on custom table is not working
Hi All, I have created a custom table and created a record producer on this table. I wanted to show all record producers variable on custom table as we have on ritm form. So I followed this solution: https://docs.servicenow.com/bundle/paris-serviceno...
Resolved! Why do we get this error in service portal "Server JavaScript error Cannot read property "sys_class_name" from undefined Line number 679 Script source code logged to browser console Failing widget: 'HRJ Task Submit Order Guide' "
Hi, Please can anyone suggest how to fix the error: "Server JavaScript error Cannot read property "sys_class_name" from undefined Line number 679 Script source code logged to browser console Failing widget: 'HRJ Task Submit Order Guide' " in Service ...
HRSD Micro Certifications Information?
Anyone can reply me. Thank you.
Description of the HR Case Showing the variables which are not filled in the form
Hello all , I have submitted the HR Case from portal by filling up a form. There are many variables which are dependent on each other. Based on my selection , I have submitted the case.Usually , the behaviour of the system is to capture all the detai...
Resolved! Copy form layout/view to Workspace?
We are moving to Agent Workspace (in Rome) ahead of our planned upgrade to San Diego and I'm configuring the form views for all our HR services. We currently have all these configured in UI 16, but these aren't available as workspace views. Is there ...
Resolved! getByFormat is not working as expected!?
the expected output is 2005-01-31 but I'm getting 0036-06-27. how to resolve this?
creating database view for metric result aand hr case table
Hi all, I'm try9ing to create a database view for metric result table and hr case table. I couldnot able find a proper where clause. Which where clause I have to give please comment.
Resolved! Cannot see HR Document Template in the list
Hi all, as "admin" I cannot see in "HR Document Templates" table records created by another users. What could be the reason? I have also HR Admin role and roles from Employee Document management. I checked ACLs, display BRs on the "HR Document Templ...
Resolved! HRSD license count : does user who visits HR Portal for the first time be part of this license usage count?
HRSD License usage is based on the count of active users in the HR profile table. so the OOTB functionality that HR Profiles getting created when user visits HR Portal for the first time be part of this license usage?
What is the benefits of topic categories & topic details in HRSD though portal and backend?
Hi, Anyone can reply my Question. Thanks & Regards, Sai.
