In the journey table, Lifecycle event case is not attached.

chandan86patra
Tera Contributor

41m ago

Hi All,

Could you please help me understand how to attach the Lifecycle Event Case to the Journey table?

Also, on the ESC portal Journey page
(https://dev279179.service-now.com/esc?id=jny_create_journey), the onboarding log is not visible.

Could you please help me resolve this issue?

Thanks,

 

chandan86patra_0-1779039471740.png

 

 

Thanks and Regards,

Chandan

 

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Tanushree Maiti
Mega Patron

3m ago

Hi @chandan86patra 

 

Refer: Migrating from Lifecycle Events to Journey designer

            KB1124255 Journeys Migration Guide 

            LifeCycle Events & Journeys_HRSD 

          https://www.youtube.com/watch?v=zSyRuE0T4Ic

         https://www.youtube.com/watch?v=axRs23GXXBE&t=493s

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
Create holistic employee journeys by migrating to Journey Designer
Create holistic employee journeys by migrating to Journey Designer
youtube.com/watch?v=axRs23GXXBE&t=493s
Join this session to learn how to migrate your employee journeys from Lifecycle Events to Journey Designer to help ensure you are creating holistic employee journeys at your organization. In this session we will cover: * The long-term strategy of ServiceNow Employee Journey Management and Journey
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