In the journey table, Lifecycle event case is not attached.

[chandan86patra]

Hi All,

Could you please help me understand how to attach the Lifecycle Event Case to the Journey table?

Also, on the ESC portal Journey page
(https://dev279179.service-now.com/esc?id=jny_create_journey), the onboarding log is not visible.

Could you please help me resolve this issue?

Thanks,

Thanks and Regards,

Chandan

[Tanushree Maiti]

Hi @chandan86patra 

Refer: Migrating from Lifecycle Events to Journey designer

            KB1124255 Journeys Migration Guide 

            LifeCycle Events & Journeys_HRSD 

          https://www.youtube.com/watch?v=zSyRuE0T4Ic

         https://www.youtube.com/watch?v=axRs23GXXBE&t=493s