Increase the height of the rich_description field in the HR Agent workspace?

[Shane Bjork]

Is there a setting to expend the rich_description field height on HR Agent Workspace (configurable)? 

Either auto expand to fit content or set to a specific default height that is larger than the OOB. 

[Ankur Bawiskar]

@Shane Bjork 

check this

Customize height of the description(rich_text) field in HR agent workspace 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Shane Bjork]

@Ankur Bawiskar - We have the  glide.ui.html.editor system property set to "tinymce". If you are referencing editing the field attribute, can you provide the attribute setting to expand the field? 

[jmadden90]

I got an answer from now support on this.
For static resizing of the field:

About this task

HTML field height is configured per HTML field.

Procedure

1. Navigate to a record with an HTML-type field that you want to change.
   For example, select an incident, problem, or knowledge record.
2. Right-click the field label (for example, Article body) and select Configure Dictionary.
3. In the Related Links section, select Advanced View.
4. In the Attributes field, enter editor.height=X, where X is the desired height.
   For example, editor.height=250
   Note: HTML fields can range from 72 to 2000. HTML fields are by default 64.

For dynamic resizing of the field:

1. Navigate to All > System Properties > All Properties
2. In the search bar, enter glide.ui.html.editor.v5.enabled_plugins and select the property.
3. In the value field, add autoresize. (single space then type in)
4. Select Update.
   The autoresize plugin is active.
5. Navigate to a record with an HTML-type field that you want to change. For example, select an incident, problem, or knowledge record.
6. Right-click the field label (for example, Article body) and select Configure Dictionary.
7. In the Related Links section, select Advanced View.
8. In the Attributes field, enter editor.plugin=autoresize

Source: https://www.servicenow.com/docs/csh?topicname=tinymce.html&version=latest

[CCSF-Syd]

I tried this but editor.height is not a valid Dictionary Attribute as far as I can tell - any advice?