INSERT PDF IMAGE TO KNOWLEDGE ARTICLE
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01-13-2025 10:42 PM
Hello All,
Please I am trying to Insert PDF Image into Knowledge Article but it is not recognizing image in PDF,
Anyone had this challenge before

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01-13-2025 10:54 PM
Hi @AdekoyejoO ,
Unfortunately, it's not possible.
Save images in .jpg, .gif, or .png format only. Files such as pdf, .psd, .tff, and .doc are not acceptable web image formats.

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01-13-2025 11:05 PM
Hi @AdekoyejoO ,
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01-14-2025 12:59 AM
what do you mean by pdf image?
As mentioned by Sandeep only those formats are supported
Can you explain your case by sharing some screenshots?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader