How can we grant access for an external vendor to servicenow? The vendor must have access to only an HR Task to work on and update revelant comments for HR Task and restrict access to all others. Is this possible in ServiceNow?
Hi all, I have created an Onboarding Lifecycle event,were there are around 10 activity sets.The trigger condition for each activity set is given as "Dependant on the previous activity".Most of the time when one activity set is complete ,the next acti...
Hiii, i am created HR Task and few HR-templates add to that task. [ex:- Temp-1, Temp-2,Temp-3......] selecting the template in HR Task form the name of the Template should be populates in the short description & description. i need to write a Bus...
Hello Everyone I have requirement when HR Service is 'XYZ' only specific group(ABC) will be able to access those HR cases even Admin should not able to access. Need help how this can be achieved. Thanks Akash
Dear Community, I wrote a script, for the Advanced trigger condition in the activity set of a lifecycle event. After some tests (the script writes to the system log), I figured out that the script works fine and returns either True or False depend...
We have 2 catalogs items , one to add users to a group and the other one to remove user from a group with Group manager approval . This was working fine until Management decide to remove direst access to group table. Now when requested the approval p...
How to change the background color of the 'Close Complete' button below as and when the user starts typing comments in Workspace? Any help would be appreciated. Thank you so much. Regards, Vasu
How to create the button on the record producer form? Could anyone please help here? Thanks in advance.
Hi all, Has anyone gotten an activity mapping custom script to work? For example, Mapping from lifecycle table using a custom script, mapping to HR task table rich description field. Even a simple return "hello"; does not do anything. We tried with...
Hi All, 1. I have a requiremnet to remove users from multiple assignment groups(10) when active is false in user table . 2. and also remove the users from these 10 assignment groups when users whose department code is not 1008. and send notification ...
Hi , I want the below encoded query to be added in record lookup for my flow designer. What is the syntax for adding encodedquery in lookup record -
Hi Community, I have issue with script. 1 .I have one group. I want to visible Record Producer only that Group. So that I make Hr Criteria - Business Unit- XYZ and set Group. But other BU - XYZ( which is not available that group ) also can see RP. (A...
Ho to setup Alumni service portal for offboarding process in servicenow. Can someone share the steps for implementing.
Hello All, Here is my scenario: If a HR Case has a HR task associated and that HR Task is assigned to a user then that user must see only HR Tasks in "My tasks" tab He/She should not see the requests under "MY Requests" tab on EC Pro. Could anyone ...
Am using spModal and am inserting a link as a variable as: var url = '<br><a href = "https://xxxxxx.service-now.com/hrlportal?id=sc_cat_item&sys_id=XXXXXX&sysparm_category=XXXXXX">General Question.</a>'; spModal.open({ title: name, message: 'To su...
