Hi, I've a requirement to add the dashboard functionality to the HR workspace. I believe for that I have to use Dashboard viewport component in the page. But when I open HR workspace in UI Builder, all I see is a couple of landing pages with only 7 u...
Hi, I have question regarding HR bulk case request. 1.What this Create parent case is ? If tick this where parent case is created ? I found it in documents. but still not really understand https://docs.servicenow.com/bundle/rome-employee-service-m...
In a lifecycle event, I have an activity configured with an HR Task for a user to submit a HR Service+Record Producer with a few variables. I need to automate something with the variables in a Flow. The Flow is triggered when a record updated in th...
Hi All , I need some information , When running Healthscan I am getting some error as below . Can someone help me why we get these kinds of error. For Pages : All service portal pages must have specific role defined at page level to restrict access t...
Hi Community, We are hoping to open up the assigned to field in a Feedback Task so it can be reassigned to anyone in HR, who has the appropriate knowledge roles to make edits to articles. We allow all HR users to edit or create articles, they are the...
Hi All, I am using HR Task type as Collect Employee Input and created employee form and survey designer for the task, I would like to map the comments provided by the assigned to person to additional comments or work notes fields on lifecycle event c...
SuccessFactors has notified us that we will no longer be able to use Basic Authentication for our integrations in the very near future. We currently have an integration set up to pull employee data from SuccessFactors to ServiceNow using Basic Authe...
In case creation service configuration , try to select table from the task create table. But it doesn't show any table.
Difference between gs.hasRole(‘abc ’)and gs.getUser().hasRole(‘abc’) if I want to use in acl script. Which one is better. I saw same functionality when using both ways. Please suggest.
Hey all I want to restrict HR cases created for certain HR services(basically two) to a certain group and its members. The HR cases created for these two HR services should only be access or visible to one group. And also the members of the same grou...
Hi, How to bypass order confirmation pop-up from order guide ? I am using order guide as a part of Employee Onboarding process so, If I make glide.sc.sp.twostep system properties to false then it gives me some error. Thank you.
we have a field in hr talent case management table , but user want to view in parent HR Case table personailzed list view list how to acheive this ?
Hi, I would like to know if there is a way to determine the resolution time of an HR Case (state= Resolved, not the field 'closed at'), like the field 'resolved_at' on Incident. Thank you for your help.
Hi Experts,yesterday, I have updated some users active status to "active". today for the same users are set to inactive and it was updated by "system". what is the root cause and how to overcome this issue.thanks in advance.
Hi All, I need to deactivate the plugin ("com.snc.i18n.traditional_chinese"), as this is not possible so i need to hide the functionalities or features of this plugin. Thanks, Harshitha SR
