Integrating Employee Relations with Convercent
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07-18-2024 06:14 AM
Has anyone integrated their ER cases with Convercent? We are looking for a 1-way integration, a pull of case data when a caller reports an concern or dispute through the hotline managed by Convercent. Looking to transfer the data from Convercent to ServiceNow to create the ER Case.
Thanks for sharing !
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09-20-2024 10:33 AM
Hello,
I am searching for the same type of solution/integration. What have you learned?
Thank you,
J