Hi All/ @Sandeep Rajput ,
We have one requirement where we will be Searched 'Response Template' from HR agent configurable workspace using 'Tag' wording. How can we use OOB 'Tags' field in Response Template for Tag based Search? Is it achievable through OOB feature or need some Customization? Please suggest.
For Example: I have added tags "Separation" one of Response template, when will be searched from Agent Workspace using tags it should be visible.
1. Response Template
2. Response Template from Configurable Workspace.
