Interaction Issue

[krishnagopal_sn]

Hello team, there is a popup appearing, as shown in the screenshot, when clicking the cross icon. I've checked the UI actions but couldn't find the source. Can anyone please help identify where these popups originate from?

 

Thank you!

[Rob Sestito]

Hey @krishnagopal_sn - 

You may want to check on the UI Page, "close_confirmation". But, the one I have shows a different message.

I am on Washington within my PDI. So, not sure if it changed between instance upgrades...?

But, maybe check UI Pages for this confirmation message.

Hope this helps,

-Rob

[Sumanth16]

Hi @krishnagopal_sn ,

Try g_modal.confirm in workspace client script .

How?

Try this page to learn: https://www.ashleysn.com/post/workspace-ui-actions

Example:-

https://community.servicenow.com/community?id=community_question&sys_id=21a5c6a0db2aa410da1999ead396...

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,
Sumanth Meda