Hello, I am trying to change the text that appears on the Agent Workspace notifications. Sn documentation asks us to enter the UI Notification Route as "Agent Workspace". When I open the Agent Workspace record, I see a Payload Type 'Record Change JS...
Hi Community,On HR landing page, if I go inside Overview section and click on High Priority card , it will redirect it to High Priority Case record. I have to configure fields visible in the list view for all user.I know I can configure it by clickin...
Any OOTB feature to achieve this tracking of leaves within esc portal? our HR Teams is looking to use ServiceNow/esc portal to track employees leaves through a defined HR Service in esc portal such that an end user/employee has to raise an HR Case fo...
I installed the Employee Profile app from the ServiceNow Store. Once active, the new page shows in EC Pro, However, it does not show in any of the other portals, cloned from EC. How can I see the new profile page from a different portal?https://store...
Hi All,I'm trying to update a transformation map on user table to create HR Profile in using onAfter script.transformation map is in global scope (because I import on sys_user table)No HR profile is created and I can find in the log "Source descripto...
We have a requirement to roll back to a previous activity set under certain conditions. However, I am not able to find anything on how to do this. The Rescind functionality appears to be only for cancelling the entire lifecycle and backing out activi...
Hi All, Please help me to achieve the below ones1) I want to hide additional comments on portal when a particular state is selected .2) I have to capture a field change on agent workspace and display it on the portal(Note: Any other solution other th...
We are using Servicenow Document Template module to generate the PDF Documents. Current Challenges: 1. We are using record producers and variables and our requirement is to pull the record producer variable answers to the document template. We are un...
Is there any model and Application about employee salary, individual income tax and medical insurance?
I am querying a knowledge table. Now i want to fetch the record details in the same order as mentioned in the enodedQuery.?can anyone help me.var gr = new GlideRecord('kb_knowledge');gr.addEncodedQuery("numberINKB0097860,KB0085324,KB0104996,KB0049906...
I need to auto populate Employee number and domain id of the logged in user once the Service is opened from the portal. I am writing an onLoad function in catalog client script and glide recording the sn_hr_core_profile table. number is the unique fi...
Hi experts,I am trying to retrieve variables and fields of a HR case form to create a pdf.I am trying it from a Business rule. I have saved the name of fields in a property and want to run a loop to print the field label and field value.However the s...
Hi Team,Can you please let me understand on what is persona and how it can be used in HRSD module. Any example will be appreciated. Thanks in advance
As an HR Business Partner (HRBP), you play a critical role in driving HR strategic initiatives, managing tension, and prioritizing day-to-day activities. At ServiceNow, we recognize the unique needs and challenges of HRBPs, and we are...
Hi, How to create workspace UIB view for HR case tables. I have to create workspace UIB view for HR case tables. I don't have much idea about it. Can anyone please make me understand about UIB view for HR case table and how we can create workspace U...
