About Ashmiya

Ashmiya · 02-24-2023

Any OOTB feature to achieve this tracking of leaves within esc portal? our HR Teams is looking to use ServiceNow/esc portal to track employees leaves through a defined HR Service in esc portal such that an end user/employee has to raise an HR Case fo...

Ashmiya · 09-23-2022

The requirement is to get an optional Satisfaction Survey for users to fill in after they visit esc portal, so that it would benefit business in bringing out best in employee experience within the portal

Ashmiya · 09-01-2022

What is the difference between service activity and flow fulfilment types in HR Case configurations?

Ashmiya · 08-23-2022

Can we increase the action default limit in flow designer? Is it possible to move back to the previous step in flow ?

Ashmiya · 08-16-2022

The user's approvals are not showing in To-Dos in employee service center portal UI but the approver got triggered and is available under HR Case form related link approver tab. Can anyone help me on the cause of this issue?

Ashmiya · 02-24-2023

Hi Allen,We currently only have integration with Ultipro but that is to feed across the HR profiles from the system. The idea is that the HR Team requesting is they would load the timesheet leaves in ServiceNow monthly or weekly basis and after each ...

Ashmiya · 07-26-2022

Hi @Mark Roethof Thanks for the documentation link. So I understand once I was enabled the user experience settings only we can track the usage of users from portal. I have enabled it now.. Is there any possibility to see the old usage ie for the l...

Ashmiya · 07-26-2022

Hi @Mark Roethof , How to check usage manually? can you help? user analytics module has following options as in the attachment: we do not have now mobile enabled for the users, only users can access via desktop

Ashmiya · 07-25-2022

Hi Mohit, I want the child case which must be a Request to be opened under request management module for the IT Stakeholders to work on and so the security is maintained under HR Case management module by restricting IT Stakeholders into any HR Modul...

Ashmiya · 05-11-2022

No, I am not able to see the widget itself in the portal.

User Activity

How to track Employee leaves through esc portal?

How to deliver Surveys in esc Portal? once survey widgets are placed into esc_dashboard

What is the difference between service activity and flow fulfilment types in HR Case configurations?

Can we increase the action default limit in flow designer?

user's approvals are not showing in To-Dos in employee service center. Is approver_user role necessary to appear in platform UI?

Re: How to track Employee leaves through esc portal?

Re: Can we determine how many people use employee service center on daily basis for a month?

Re: Can we determine how many people use employee service center on daily basis for a month?

Re: How to open a "Request" as a child for an HR Case using Flow ?

Re: Quick link widget- rearrange the order of view