Is there anyway to anchor text in a knowledge base article without coding?

Amelia2 · ‎08-17-2018

Is the only way to have anchored text by entering the code? I've seen a few community articles about this, but being coding challenged I haven't quite figured it out.

I can obviously take a bit more time - but just thought I ask if maybe there's an updated way to do this? Or are we hoping that the next release will have a better text editor tool?

Thank you!

A

Mark Stanger · ‎09-04-2018

Yeah, no simple way to do that, unfortunately. It's not too difficult with code though. You can click the '<>' icon to view the code and then add ID attributes to tag the different sections of code on your page. Then you could use the link button to create links internal to your page. There are a lot of examples out on the web showing how to do this. Here's a quick one I turned up on Google.

https://www.yourhtmlsource.com/text/internallinks.html

View solution in original post

Amelia2 · ‎09-04-2018

Thanks for the quick reply!

Yip re the icon and hyperlinking - but I'm not looking to add an external link (as those icons allow for) - I'm wanting to add a bookmark for within the page that I create an anchored link to (like within Word).

I'm sure I've read somewhere it's possible with certain coding - but I was just hoping there was an easier way to do it (i.e. a configured editor tool).

Mark Stanger · ‎09-04-2018

Yeah, no simple way to do that, unfortunately. It's not too difficult with code though. You can click the '<>' icon to view the code and then add ID attributes to tag the different sections of code on your page. Then you could use the link button to create links internal to your page. There are a lot of examples out on the web showing how to do this. Here's a quick one I turned up on Google.

https://www.yourhtmlsource.com/text/internallinks.html

Amelia2 · ‎09-04-2018

Ok no problem - will look into that. Thanks so much for all your help Mark - much appreciated!

dbook · ‎07-09-2025

Incase any body comes across this article, since 2018 platform features have obviously changed and there is now a solution to this.

You can now take advantage of the Anchor (1) and Insert/Edit Link (2) features available in the HTML Editor.

Anchor: This allow you to declare a specific location within the HTML Field, think if this as a bookmark.

Inset/Edit Link: Once Anchors have been declared, you can choose to link to an Anchor rather than a URL.

You could take this a step further by setting up templates with predefined 'Back to the Top' type links.

Hope this helps!