Is there documentation about what is included in each HRSD COE?
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‎04-10-2024 07:31 PM
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Human Resources Service Delivery
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‎04-10-2024 11:35 PM
Hi @CCSF-Syd
The official ServiceNow documentation site is your primary resource. It offers comprehensive details on HRSD capabilities, including COEs, services, record producers, and fields for current and past releases. Navigate through the HRSD product documentation for your specific ServiceNow version to find detailed descriptions and setup guides for each COE.
- HRSD Guides & COEs Overview: Look for guides on setting up and using HR Services, which include breakdowns by COE. This section might contain PDFs or links to pages specifically detailing the OOB capabilities.
- Release Notes: Review the release notes for each version of ServiceNow that your organization is considering for roll-out. Release notes often highlight new features, enhancements, and COEs available with each version.
https://nowlearning.servicenow.com/lxp/en/hr-service-delivery/introduction-to-human-resources-servic...
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Thanks & Regards
Deepak Sharma
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‎04-11-2024 08:45 AM
Deepak, thank you for your response. I tried to find documentation that gives detailed information about what is included in COEs, but I couldn't seem to find anything. If you have a link with an example, that would be super helpful. If not, I will keep looking.
I will check out that course as well, thank you!