Is there documentation about what is included in each HRSD COE?

CCSF-Syd
Tera Expert
We have HRSD and we are looking to create a roadmap of how/when we roll out each HR "product" internally. We want to cross-reference our internal list against what is offered by HRSD COEs out of box, but I can't tell the best way to do that.
Is there some documentation that clearly shows all the services, record producers, fields, etc for each HRSD COE in some easily digestible way so we can see if there are things that we can turn on OOB to meet the requirements we have on our end?
2 REPLIES 2

Deepak Shaerma
Kilo Sage

Hi @CCSF-Syd 
The official ServiceNow documentation site is your primary resource. It offers comprehensive details on HRSD capabilities, including COEs, services, record producers, and fields for current and past releases. Navigate through the HRSD product documentation for your specific ServiceNow version to find detailed descriptions and setup guides for each COE.

HRSD Guides & COEs Overview: Look for guides on setting up and using HR Services, which include breakdowns by COE. This section might contain PDFs or links to pages specifically detailing the OOB capabilities.
Release Notes: Review the release notes for each version of ServiceNow that your organization is considering for roll-out. Release notes often highlight new features, enhancements, and COEs available with each version.
https://nowlearning.servicenow.com/lxp/en/hr-service-delivery/introduction-to-human-resources-servic... 
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Thanks & Regards 
Deepak Sharma 


Deepak, thank you for your response. I tried to find documentation that gives detailed information about what is included in COEs, but I couldn't seem to find anything. If you have a link with an example, that would be super helpful. If not, I will keep looking.

 

I will check out that course as well, thank you!