How to use "Map to field" on a variable set

[rafas_2703]

Hi everyone!

I have a variable on my variable set that I want to use to populate the value on the backend when creating an HR Case.

Since map to field doesn't work on variable sets, what is the best way to achieve this?

Kind regards,

Sérgio

[maroon_byte]

When you say you want to populate a variable set's variable from backend, do you mean reading data from a table and populating the data into the variable set?

Regards,

Sharad

[rafas_2703]

Hi,

Sorry if I miss explained but here what I mean:

1-I have a list collector type variable querying the sys_user table on my variable set right?

2-The person opening the case inputs the user in the variable

3- How can I fetch the value on that variable that is in my variable set and populate for example the field "Watchlist" that is on the HR Case after opening it? (See image below)

[maroon_byte]

Okay so you want a way for the requestor to provide watchlist members on a catalog form. Instead of variables, try this portal utility:

https://developer.servicenow.com/connect.do#!/share/contents/3251891_add_user_to_watchlist?v=1&t=PRO...

Regards,

Sharad