Reminder notifications
Hi All,Agents create a reminder in hr agent workspace , but we have observed that the reminders do not go to user mailbox. Is it possible to send reminder as a mail to user mailbox.Thanks in advance
Forum Posts
What steps do I follow to request data destruction in ServiceNow?
To request data destruction in ServiceNow, go to the "Data Destruction" module, complete the necessary form (including data type, reason, and urgency), and submit the request. The designated personnel will then process your request for secure and com...
How can I initiate a data destruction request in ServiceNow?
To initiate a data destruction request in ServiceNow, navigate to the "Data Destruction" module, fill out the required form with details such as data type, reason, and urgency, and submit the request. The request will be processed by the designated ...
Resolved! How to display date if you are receiving date and time both
Hi All, One of the requirement we are receiving date and time (like 2023-12-06 12:00:00) from the one of the field , but i want display date only in the task description .Can you help me to get the date. Thanks
Need of Wipro Employee Cards for Metti Assignments
We are being asked to complete our Metti assignments. However we are discovering that in order to complete the task, we require a Wipro Employee ID Card. Who in HR is the POC for this and can they be sent to us via mail? Thank you.
ServiceNow HRSD sn_hr_core.impersonateCheck system propery
"It's time to know about HRSD."Do you know? Which property help you to allow or restrict the access to all HR cases by impersonating the user?Answer is "sn_hr_cor_impersonateCheck" that allow or restrict access to check all HR cases by impersonating ...
KB Article shows blank screen
Hi All, When I am trying to view HR KB article , it shows blank screen for some users but for others it is working fine. I checked the user criteria for Knowledge base and it is fine and I ran KB article and Knowledge base diagnostics , it shows the ...
HR Agent Workspace - Chat response template action failed message
Hello,Has anyone using a Chat response template with HR Agent Workspace seen this error? The error is "Action failed" (see below) when trying to use the Quick Action option / r.The response template being used is set up with a channel and conditions....
Licensing for Now Assist
Hi everyone! I know Now Assist is available with the Vancouver upgrade but anyone knows what is the price of the Now Assist feature to, for example, 1000 active HR Profiles? Thank you!
Restrict groups from Hr Service case creation
Hello, I've created several groups ASD, ASS, and ADA. They should not have access to Report Misconduct HR Service. I don't want them to be able to read, write or delete. I notice that you cannot write ACL's towards HR Services. I tried doing the CO...
How to get "how many users sawed one particular incident".
How to get "how many users sawed one particular incident".
Resolved! Additional Now Assist packaging
Hi everyone! Now assist licensing will have additional packaging which will possibly be:$150,000 / Pack (500,000 assists) Imagine we want extra 700,000 assists. How would the pricing be calculated? And how many extra packaging can we ask for?Thank y...
How to create an Incident trough an HR Case
Hi everyone, I was just wondering what is the best way to create an Incident from an HR Case record. Is it possible and how do I do it? Thank you!
Resolved! Ebonding between SN Instances
Hello everyone, Are there connecotrs available for eBonding between SN instances in the market or the SN store somone has tested and tried to reccomend?INC/PRB/CHG/REG/CMDB is the data exchange that our cistomer is looking for.. Please throw some lig...
Why Onchange Script runs while reloading the page
Hi,I have written an onchange client script code to populate some info message when some conditions are met.But the info messages are populated while reloading the page. //Script function onChange(control, oldValue, newValue, isLoading, isTemplate) {...
