Hi Experts, I had a question on the below product documentation, which in short allows you to upload a PDF file and capture e-signatures from multiple participants. Per the doc, I was able to set it up so that the Documents Task get assigned to the i...
Issue context:[UTAH] I created from scratch Lifecycle Event to manage some process in organization. Everything looks as expected in Manage Lifecycle Event record of Platform UI. I set up also HRSD Playbook to make my process (Lifecycle Event) availab...
We are training our users to search for duplicates when creating knowledge, and also on providing feedback on an article if it is a duplicate, but how can admins manage duplicate content when not caught by our end users? Spot check obviously, but is ...
Hello -1. Has anyone done integration work with PeopleSoft to ServiceNow and if so, could you share some examples of how you're using this?2. Has anyone done bi-directional integration (where records can be changed and updated through both ends and r...
Hello,We are looking for some standard or recommended descriptions/definitions for the following states: RequestedAssignedPendingClosed Incomplete Is there a resource available with descriptions of the different case states? I found some descriptions...
I want to know whether there is any way to make multiple fields readonly together without using Client Script.
Hello Everyone,How "Employee Relations Case"(sn_hr_er_case) is different from legacy "HR Employee Relations Case"( sn_hr_core_case_relations). How can be transfer Hr services , Hr templates , Data from HR Employee Relations Case to Employee Relations...
Good afternoon, I'm attempting to use GlideRecord to read and display values from the current logged in user's HR Profile. I have the following in a before display business rule on the sn_hr_er_case table: (function executeRule(current, previous /...
Hi everyone,i need to configure leave management process in HRSD manages the entire leave request process, from submission to approval or rejection. It tracks available leave balances, ensures compliance with policies, and updates relevant records. h...
Hi Team, I have create on HR knowledge base but this is not searchable on portal and case form.So from where I can add contextual searcher so that this KB is searchable on both portals and the case form related search function.
There is a field call Destination port which is a single line text field and a OnChange client script is written to allow number or number range (i.e 1119 or 1100-2000)How to write regex for this??var regEx = /^\d+$/; if (!regEx.test(destinati...
My requirement is to limit the number of characters of a survey question of multiline string data type.If the number of characters of the response exceeds say 500 characters, there will be an alert and the responses would not be submitted.
HiI have an requirement that if HR Case is closed complete/incomplete, then if any user replied to that notification emails that reply comment should add to the additional comments section in HR Case form and case should be automatically changes to w...
i have a requirement to show audit history on agent workspace. How can i achieve this functionality
Hi, I am learning how to setup and how to use the Employee Relations application in my PDI with referencing Docs article.In my understanding, ER cases include very sensitive data and they are strictly restricted to be accessed.I have confirmed that E...
