Issue with "Ready for Work" UI Action in Workspace – Invalid Update Error

[mounikaravu]

Hi Everyone,
I'm encountering an issue with the "Ready for Work" UI Action on the HR Task table in Workspace. The same UI Action works perfectly in the native UI, but in Workspace, clicking the button results in an "Invalid update" error.
I've already verified:

• ACLs – Working correctly
• Business Rules – No issues detected
• I am also able to manually change the State field through the dropdown in Workspace without any error.

For testing, I cloned the "Ready for Work" button from the HR Case table and applied it to HR Task

records in Workspace — it worked without any issue.
Since the HR Task's "Ready for Work" button is an out-of-the-box (OOB) UI Action, I'm trying to understand why it throws an error only in Workspace, while the same logic works elsewhere.
Can someone assist in identifying the root cause?

[Shraddha Kadam]

Hello @mounikaravu,

Could you please confirm if this error specifically originates from this UI action? The out-of-the-box (OOTB) UI should function correctly.
Additionally, please export the XML for this UI action from your Personal Developer Instance (PDI) and import it into your current instance.

If my response was helpful, please mark it as correct and helpful.

Thank you

[Shraddha Kadam]

Hello @mounikaravu ,

If my response was helpful, please mark it as correct and helpful.

Thank you

[mounikaravu]

I have-not yet tried this Definitely I will do thanks 

[Shraddha Kadam]

Hello @mounikaravu ,

If my response was helpful, please mark it as correct and helpful. 

Thank you.