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"Skip" button Displaying Inline Within Checklist Item Text

I'm experiencing a display issue with theHR Task where the "Skip" button appears inline within the checklist item text instead of being positioned separately (e.g., to the right of the item or as a separate action).  how can i change the placement of...

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ghitabahaj by Tera Expert
  • 643 Views
  • 1 replies
  • 0 helpfuls

Resolved! Public comments box is showing up as private work notes

They select the 'Comments' feature but the box shows yellow like a private work note and the button to submit it belongs to the private work note. They have to click out of the Comment and back into the Comment to get it to work. If they don't pay at...

Resolved! How to Filter Users with HR Profiles

Hi, I've already created an Advance Reference Qualifier in Variable Set for Opened For/ Subject Person referenced to table [sys_user] and to filter only users with HR Profiles but since this is a query, loading of users in drop down takes 3-5 seconds...

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pjftenorio by Tera Guru
  • 1462 Views
  • 7 replies
  • 3 helpfuls

Best Way to Handle New Hire and Offboarding Workflows

I am working with a client who has just purchased HR Service Delivery Professional.  They want to have workflows for new hire and offboarding scenarios.  For new hire and offboarding workflows, other departments need to be engaged like IT.  Is an ord...

Justin21 by Tera Contributor
  • 2119 Views
  • 2 replies
  • 2 helpfuls

Resolved! Document template - how to generate pdf with Subject Person in the file name

Hi everyone, After installing the Document Templates plugin, the file name of the generated pdf document no longer contains Subject Person name, but instead takes the name of the person who generated it.Could you please share your solution if you hav...

Community Alums by Community Alums  
  • 1922 Views
  • 5 replies
  • 2 helpfuls

Resolved! Attachment API - Attach a file by URL

Hello,I am testing the Attachment API (Upload an attachment from binary request (POST) with the "Rest API Explorer" module to see if it works correctly for my needs. I uploaded a file from my computer (local) and when I try to send, it works well.Now...

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Andr_1 by Tera Expert
  • 3120 Views
  • 5 replies
  • 2 helpfuls

Resolved! Reassignment the Case to particular groups

Hi Team,We have created an HR Service that belongs only to China. When a case is created for this service, it gets assigned to one of the China assignment groups.Our requirement is: if the case needs to be reassigned, the Assignment Group dropdown sh...

iztgokul by Tera Contributor
  • 481 Views
  • 1 replies
  • 0 helpfuls