Issue with Translating Reference Field Values
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-17-2025 03:39 AM - edited 04-17-2025 03:40 AM
Hi All,
I've been trying to translate the values of a reference field, but it doesn't seem to be working as expected.
The reference field values display the user's name and position — the position value needs to be translated. This field refers to the Position field in the HR Profile table. I attempted to create translations using the Translated Text table, but the values do not change when I switch the user's language.
Could you please advise if translating reference field values is supported in this scenario? If so, what would be the correct approach to make it work?
Thank you in advance for your help.
Best regards,
Ramya
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-17-2025 04:53 AM
the position information is stored in table "sn_hr_core_position" and comes from position field which is of type "Transated text".
So you need to create records into "sys_translated_text" table for those many records
If 100 position then 100 records into that table to store the translated value in that language
I created 1 record into "sys_translated_text" and it worked fine
Note: Ensure you clear instance cache using cache.do and then logout and login again to check
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader