Journal "Post" Button

John L_
Giga Contributor

Hello.

When creating a custom journal field (or journal input + journal list) is it possible to get the same "Post" button that is part of the standard Comments and Work Notes fields?

It does not appear for me when I create these fields in my (scoped) form.

Thank you,

-John

1 ACCEPTED SOLUTION

robert_miller
ServiceNow Employee
ServiceNow Employee

You have probably figured this out by now. If you add a journal input field and have that field configured as one of the fields on the activity list it will add the post button for you. When this is not part of the activity list fields it does not display the button.

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3 REPLIES 3

Raju Koyagura
Tera Guru

As per my understanding, Post button is not a normal field and it is coming from angularJS script. So even if you add new custom journal fields it will not add post button functionality.


robert_miller
ServiceNow Employee
ServiceNow Employee

You have probably figured this out by now. If you add a journal input field and have that field configured as one of the fields on the activity list it will add the post button for you. When this is not part of the activity list fields it does not display the button.

Piggybacking on this to say -- for some reason, you may have to go into the field configuration in the activity stream and click Save to ensure this gets applied. In my use cases, the journal input + journal list fields are ALREADY in the "Selected" column but the post button will not appear until I re-save the configuration.