LifeCycle Approval Activity not working

[Prataps135]

Hi,

Good morning,
I have created one approval activity under one activity set. And selected the approver from case (Subject person Manager). The activity get successfully completed but there is no approval generated by the activity. 

Please help me out why this activity did not create approval record for the case. As Subject person has manager.

[Sandeep Rajput]

@Prataps135 Did you check if the Subject person has a manager assigned on their sys_user record?

[Prataps135]

Hi @Sandeep Rajput , 

Yes I have check subject person's manager is there in sys_user table.

Thanks 
Pratap Singh Sisodia

[Rami_Joulani]

Hey @Prataps135,
Did you find a solution for this?
the approval record doesn't get populated at all.

[Prataps135]

Hi @Rami_Joulani ,

No I am still waiting for solution.