LifeCycle Approval Activity not working

Prataps135
Mega Sage

Hi,

Good morning,
I have created one approval activity under one activity set. And selected the approver from case (Subject person Manager). The activity get successfully completed but there is no approval generated by the activity. 

Prataps135_0-1740022741808.pngPrataps135_1-1740022770582.png

Please help me out why this activity did not create approval record for the case. As Subject person has manager.

5 REPLIES 5

sananil
Tera Contributor

Hi @Prataps135 ,

 

I am also facing similar issue and not sure why as it was working perfectly when last time, I have tested it and suddenly it's stopped working.

Have you raised a HI case for it? Did you find any solution for it?

 

Thanks,

Swapnil Bhakare