List display error in Agent workspace for HR Case management

[Simanta27]

Hi everyone,

Whenever I am trying to open a list in Agent workspace for HR Case management, it's showing me the error "

Can't display this list

Try contacting your system administrator".

Attaching a screenshot for reference.

Anyone knows how to solve this issue?

Thanks in advance!

[Rob Sestito]

Hello @Simanta27 - 

It may be related to this SN Doc: Users clicking through lists menu can not access lists with the error "Can't display this list. Try ... 

It is dealing with CMDB in the article, but could be related to the same issue you are facing with HR Workspace.

Here are two more SN Docs talking about the same thing: CMDB Workspace lists can not display showing "Method invocation failure for: com.glide.ui.list.graph... 

Tokyo Patch 1 Hotfix 1 

And another post with the same issue with a couple of people replying: Method invocation failure for: com.glide.ui.list.graphql.listLayout.ListLayout::getLayoutQuery 

Maybe too, check to make sure your plugins are all updated correctly dealing with the Agent Workspace for HR Case management. Maybe a plugin is outdated, and therefore missing a system property/file(s).

Hope this helps!

Thank you,

-Rob

** Please remember to mark replies as Helpful and/ or Correct when appropriate **

[Simanta27]

Hi @Rob Sestito , tried above solutions. The issue still persists. Anything else we can do to solve this? Any help would be highly appreciated. Thank you. 🙂

[ThunderDev]

I am experiencing the same issue in CSM Configurable workspace for case lists. Were you able to find a solution for this?

[Rahul115]

are you able to fix the issue