Make additional comments/worknotes readonly on ready state of hr case

kali
Tera Contributor

‎10-05-2023 07:02 AM

Hi All,

Whenever a hr case is created , the state of the case is ready . When state of the case is ready the users should not post  additional comments/worknotes in the backend of the case . Kindly suggest how can this be achieved. Thanks in advance.

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RaghavSh
Kilo Patron

‎10-05-2023 08:18 AM

Create a write acl in work notes and comments field on HR case table.

The condition of the acl could be "opened by" "is" "javascript:gs.getUserID()"


Raghav
MVP 2023
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