BPM to ServiceNow Developer (2.5 Years Experience) – Is This Transition Feasible?

[MuraliNagendra]

Hello everyone,

My name is Murali Nagendra. I am currently working at Infosys as a Senior Process Executive, with 2.5 years of experience in BPM.

Over the past few months, I have been learning ServiceNow development. I have hands-on knowledge in Client Scripts, Business Rules, UI Policies, Data Policies, GlideRecord, GlideAjax, Flow Designer, and Update Sets.

I am now planning to transition my career from BPM to a ServiceNow Developer role. I would really appreciate your guidance on the following:

1. Is it realistic to switch from a BPM role to a ServiceNow Developer role with my current experience?

2. Will my 2.5 years of experience be considered relevant in this transition?

3. What challenges should I expect while making this shift?

4. What additional skills would improve my chances of getting a developer role?

Any advice, suggestions, or real-time experiences would be very helpful.

Thank you in advance for your support!

[Tanushree Maiti]

Hi @MuraliNagendra ,

Welcome to the community !

Ofcourse Transition is possible.

AS you are new and interested for development role, I will suggest you 

1.First Go through Welcome to ServiceNow course so that you can smoothly navigate within the tool.

2.  As ServiceNow projects gives preference now a days to CSA certification/ also you want to know tools core functionalities and features, Start with -

• complete  ServiceNow Administration Fundamentals  course from Servicenow University
• Practice again all lab task in The given learning instance.
• Practice in your Personal Developer Instance (PDI)
• Practice mock question with Correct Answer 
• Practice from ServiceNow university provided practice : https://account.measureup.com/servicenow-university
• Check the syllabus from  Certified System Administrator (CSA) Mainline Exam Blueprint
• If anything left or you are struggling with answering practice test, Revisit the course content.
• Once you are confident ,  Schedule the exam and Go for it.

• Utilize Community Resources:
• Networking: Engage with the official ServiceNow community forums and LinkedIn groups to connect with  industry professionals

Once your CSA is done . Focus on CAD certification.

1. First complete Application Development Fundamentals On Demand 
2. Check the syllabus from Certified Application Developer (CAD) Exam Blueprint
3. Complete Scripting in ServiceNow Fundamentals course.
4. Practice in your Personal Developer Instance (PDI)  //Try all your scenarios to implement here.
5. Practice mock questions with Correct Answer 
6. Practice from ServiceNow university provided practice : https://account.measureup.com/servicenow-university
7. If anything left or you are struggling with answering practice test, Revisit the course content.
8. Schedule the exam and Go for it.

Once CSA, CAD done - then based on your interest and experience , you can choose your path :

Career journey Path

Helpful Article/post for your scenario base implementation:

https://www.servicenow.com/community/developer-forum/article-3-understanding-servicenow-scripting-le...

https://www.servicenow.com/community/servicenow-studio-forum/client-script-realtime-scenarios/m-p/35...

My collected list of useful Business Rules