Hello, I have a question about a privilege and governance around Fulfillment Instruction and Response Template.In my understanding, HR admin can add and update Fulfillment Instruction and HR manager can add and update Response Template.Does it mean t...
Hi, I have a requirement that, a non interactive user id should only be able to create case (POST operation) in ServiceNow with API and it should not be able to access (read/update/delete) any records from the case or any other tables in ServiceNow. ...
Hello, I'm currently working on the HR simulator and I'm having an issue with this task. I've been tasked with adding the case reader role to the security rule for the work notes operation... Bui I haven't been able to find the work notes operation t...
I have a requirement that a logged-in user has a "filter_global" role so that Filter queries should be shared with the Group. But the Visible to Group option is not showing. How can I give access to the filter_global role to share the filter query wi...
In one hr task using hr task type is submit catalog item and added one catalog item in that so, when I impersonate to that hr task assigned to person and open that task and after submitting all the required details in that catalog item still it is op...
Hi All ,Number field is autogenerated but its not showing in serial number . How to get serial numbers in auto generated number field. i wrote on load client script in which i'm calling script include function . but not working.Thanks
Hi,Is there a way to restrict create, write and delete access to the records of a table with out using Access controls?Any Insights into this is highly Appreciated.Thank you!
Hi There, I have a lifecycle case that has a task that gets created. I need to cancel that HR task if the subject person for the Parent case is not a manager. How can I do this
We are using HRSD case and have recently rolled out the ER case COE module. When an ER case comes in, there are ACL's preventing non-ER team members from seeing the case. However, we often have to transfer the case outside of ER. We have discovered t...
Hi ALL,In our project some external team has implemented a functionality for the assignement group field..It works based on the topic category..But it was configured we cannot able to find..Can anyone has any idea how the Assignment group in the case...
I'm exhausted searching answer from google. but still did not get it resolved. Please confirm the screenshot.
How does the State of the HR Playbook Card get mapped from the table/record its rendering? We have a HR Playbook Card Configuration record, which we have confirmed is being applied to our target record since it is setting the Tagline at the top of th...
Hi All,In the org chart is showing all users of manager. My ask is that i should show only employees . We can find the status of a user by going to HR profile only to see if he is a employee or not .Please help meThanks in advance.
Hi all,I have a requirement to write a script on Relative Duration for SLAs where the conditions are -If 'Start Date' is:1. Before now plus 2 working days, set SLA breach to now plus 2 working days2. Between 2 to 20 inclusive working days from now, s...
Hi Team,I have to set the last day of the month in the due date field.For example, if I select the date "19-01-2024" then the due date field should be populated as "31-01-2024" and the date should be populated according to the user's time zone.I have...
