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Translating the fields

Hi all ,I have an issue with the Translation of one field is Checkbox...It has a content of 125 characters above to translate the field English to Brazil language, But it has translated the Half content and captured in update set  translated the fiel...

Password Reset Application ITSM Pro

We tried to perform password reset excercise using SN password reset application, some reason we were successful  on AZURE AD side, but from SN we got this error (attached) or error below.  SN pops an error " Crypto Module is not found for module Id:...

Mansor2 by Tera Contributor
  • 657 Views
  • 1 replies
  • 2 helpfuls

How to add KB in contextual search

Hi Team, I have create on HR knowledge base but this is not searchable on portal and case form.So from where I can add contextual searcher so that this KB is searchable on both portals and the case form related search function.

lucky24 by Tera Contributor
  • 704 Views
  • 1 replies
  • 0 helpfuls

How to allow number range in regex

There is a field call Destination port which is a single line text field and a OnChange client script is written to allow number or number range (i.e 1119 or 1100-2000)How to write regex for this??var regEx = /^\d+$/;        if (!regEx.test(destinati...

Hr task checklist

Hi All,I have created a hr task ( Checklist) for closed complete hr case. The task is appearing on the esc portal , but there is no option to reject the task only we can mark as complete.  What is the purpose of task support team? Is there any way fo...

kali by Tera Contributor
  • 441 Views
  • 1 replies
  • 0 helpfuls

Setting character limit on a survey question

My requirement is to limit the number of characters of a survey question of multiline string data type.If the number of characters of the response exceeds say 500 characters, there will be an alert and the responses would not be submitted.

Umarta Das1 by Tera Contributor
  • 602 Views
  • 2 replies
  • 0 helpfuls

Employee Relations Application Setup - ER Admin role

Hi, I am learning how to setup and how to use the Employee Relations application in my PDI with referencing Docs article.In my understanding, ER cases include very sensitive data and they are strictly restricted to be accessed.I have confirmed that E...

Restrict to update worknote

Hi Team,We have one record producer through which we are updating field in sn_hr_le_case table and our record producer on sn_hr_After submit record producer worknotes updating like below which we don't want. How can I restrict above worknote?  

lucky24_0-1703828612970.png
lucky24 by Tera Contributor
  • 305 Views
  • 2 replies
  • 1 helpfuls