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Reminder notifications

Hi All,Agents create a reminder in hr agent workspace , but we have observed that the reminders do not go to user mailbox. Is it possible to send reminder as a mail  to user mailbox.Thanks in advance

kali by Tera Contributor
  • 250 Views
  • 2 replies
  • 0 helpfuls

Need of Wipro Employee Cards for Metti Assignments

We are being asked to complete our Metti assignments.  However we are discovering that in order to complete the task, we require a Wipro Employee ID Card. Who in HR is the POC for this and can they be sent to us via mail? Thank you.

StephenF4 by Kilo Contributor
  • 337 Views
  • 1 replies
  • 0 helpfuls

KB Article shows blank screen

Hi All, When I am trying to view HR KB article , it shows blank screen for some users but for others it is working fine. I checked the user criteria for Knowledge base and it is fine and I ran KB article and Knowledge base diagnostics , it shows the ...

Licensing for Now Assist

Hi everyone! I know Now Assist is available with the Vancouver upgrade but anyone knows what is the price of the Now Assist feature to, for example, 1000 active HR Profiles? Thank you!

rafas_2703 by Tera Guru
  • 6330 Views
  • 2 replies
  • 4 helpfuls

Restrict groups from Hr Service case creation

Hello, I've created several groups ASD, ASS, and ADA. They should not have access to Report Misconduct HR Service.   I don't want them to be able to read, write or delete. I notice that you cannot write ACL's towards HR Services. I tried doing the CO...

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Resolved! Additional Now Assist packaging

Hi everyone! Now assist licensing will have additional packaging which will possibly be:$150,000 / Pack (500,000 assists)  Imagine we want extra 700,000 assists. How would the pricing be calculated? And how many extra packaging can we ask for?Thank y...

rafas_2703 by Tera Guru
  • 2623 Views
  • 7 replies
  • 4 helpfuls