Make subject person empty based on a field value on HR case table

[rambo1]

Hi Team,

I am using a record producer to create record in HR core case table.

Record producer has a field called external employee, if this is checked as true then when case is created subject person field should be empty.

If external employee field is false, then HR case can have subject person.

I have used record producer script to clear subject person value based on external field but it did not work.

Any other way ?

[David Aldridge]

Hi Rambo1, you could use a Catalog UI Policy. Under the Catalog UI Policy Action there is a check box option called "Clear the variable value". Set your Catalog UI Policy rule to match External Employee = True, then set the action to hide the Subject Person field and clear the value.

[rambo1]

Hi David, 

Subject person is not field or variable on record producer.

SO we cannot use catalog ui policy.