Hello,facing the issue like we want Holiday Calendar Widget should default to User Country but Currently the calendar defaults to US for all users.so can anyone help like how will this can be configured. Thank you
Hello All, We have a HR service on Workforce admin table and when we create a case Document task gets attached in which PDF document will get generated. When assigned user approves that doc then the generated PDF should get attached to the particular...
Hi All,Actually we have one "Yes/No " variable on the RP and that's mapped to backend field on the HR case form, once RP submitted , those values are mapped to the field on the case form in the backend , so if that field value "Yes", then we need to...
Hi All, As we know 'sn_hr_core_case' is the base table so hence in notification I have decided to give table name as 'sn_hr_core_case' so that it can be used for other COE's also but it's not working I have checked, I have to give the same table name...
Hi All,Actually i need to create flow designer for the HR task and multi level approvals on HR cases, but i am new to the flow designer the flow like1. firstly need to create hr task when case is created and the assigned to manager2.once task closed ...
Can anyone help out how to implement adhoc approval for HR case in HR agent workspace? And how many ways to do implement?
I'm trying to setup email on the Employee Relations case form. I created a template, but I'm not sure why I can't generate the template on the case.
Hello guys, I am facing an issue with notifications for a HR admission process. Basically, i configured a notification to be sent when a new employee is admitted for the company, but i can't get the variables (like employee name) which are filled in ...
Hello experts, After creating a HTML document template, I was asked if the HR Agent could add their signature image to the document before passing the completed document to the employee. Instead of having a static image in the document template, it w...
Hi All,Actually we have created HR tasks from HR service by automatically, so whenever case is created one task was created automatically, so on that task i need to display few checklist items which are mandatory to close that task? So please help me...
Hi all,Can anyone tell me why this error is coming, here I am trying to fetch value of "value" field of record from "question_answer" table.
I am using this article to create an HR Task Template for Checklist and creating an HR Service where the Fulfillment Type is Service Activity.https://www.servicenow.com/community/hrsd-forum/checklist-for-hr-task/m-p/1286127#M1447https://docs.servicen...
How to create a metric definition to count the duration from Awaiting acceptance to Closed complete of an HR case
When a HR case is in State = Awaiting Acceptance, we have 5 scenarios like below:AcceptedRejectedTimed out by 5 business day workflow (case State = Closed Complete)Case in 'Awaiting Acceptance' is rejected then accepted once back in 'Awaiting Accepta...
Hi All, I have a requirement where I want to send the notification before 2 weeks of the "expected target date" if the HR task called "Effective Date task" is incomplete, where "expected target date" is variable on record producer and "Effective Date...
