Hiwe have a requirement, needs to add an hyperlink/URL of another record producer in the given/following record producer description, so if we clicks on the hyperlink (which is in description) in main record producer ,it should redirects to the anoth...
I was facing a issue i.e., for a particular user the knowledge articles are not able to see i.e., it is displaying no knowledge articles found. I have check the knowledge can read criteria but in can read criteria there is user is present when the ac...
Hi , There are two fields, assigned to which will be dependent on assignment group. So when I am selecting Assignment group as ABC , only ABC group members should be available to select in assigned to field. Can we achieve this? Can we pass dynamica...
I have a Tuition Reimbursement record producer that references a table on the HR Profile, for eligible amount, amount used, and amount remaining. These fields display on the HR Case. When reimbursement is approved, we enter a reimbursement amount, ...
Hello,I configured a business rule that is supposed to Query a Document task and find out if it has a parent and if it does, once the document task is done, it should close the parent task immediately instead of waiting a whole day (default automatic...
For Example: Whenever the child task work notes is updated the updated work notes is getting copied to the parent case work notes. and also whenever a child task is getting created it is having parent description in the child task work notes. Is ther...
Hi I have a requirement something like this:**Hint: Business Rule will target “asmt_assessment_instance” table through GlideRecord*******Note: When the state on hr case will change to closed complete trigger condition will trigger a business rule, th...
Hey ,I'm looking for a way to edit the display of the At a Glance componentthat appears in the HR Profile (picture attached).I was only able to add fields to the "your employee" section.I would like to remove the other sections and add my own.Has any...
Hi team,We have a requirement to mask sensitive data in HRSD module.For example,Year in DOB needs to be masked.SSN Number first 4 character needs to be masked.Also masking should be from both HR profile and Hr stagging tables. If someone has implemen...
Hi, How to add new field in Case Details section. I have to create new field in HR case creation form in 'ABC' HR service. Any help on that. Regards, Nivedita
I have a requirement where i need to hide the menu item only for the users who belong to the assignment group called b(e.g). Can anyone help me out how to hide these menu item only for one group.
Hello, I am learning the Predictive Intelligence capabilities.I've found a youtube video(https://www.youtube.com/watch?v=UR-w-Qp_yuY) and understood that the "Auto categorization" of HR case from email checks the confidence of prediction and only whe...
I was facing issue in collecting historical data. Lets us consider a hr case table consist of 60 cases over a month so when i run the historical data job for all the days over the month it is updating 60 in scoresheet even the created case in on diff...
Hi All, I want to add anchor tag with href link which redirect to other page in additional comment field?
Hello, I want to limit the dropdown values of the field "New HR Service" to show only the Main Service. Can someone tell me how can we do it?
