Metric Instances are not getting created for a Metric Definition

Madhurima6
Tera Expert

‎02-28-2023 05:21 AM

Hi Folks,

Created a metric on HR Case table for assigned to filed but Metric Instances are not getting created except for the first time.
Let me know if any one of you have faced this issue earlier and what could be the resolution for it.

 

Thank you

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Community Alums
Not applicable

‎02-28-2023 05:28 AM

Hi, if you are using script calculation, check for the method metricExists(); and try commenting it out for testing purpose- use only if needed.

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