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When an HR case is created with HR task but instead change request is displayed in task reference.

Rain Vaine
Kilo Sage

yesterday

Hello experts,

Did anyone of you encounter a similar behavior,
When an HR case is created with HR tasks there are instances wherein in the Task reference below, instead of HR task, change request is displayed.

Correct behavior:

RainVaine_0-1777013381206.png



Weird behavior:

RainVaine_1-1777013630632.png


Regards,
Vaine

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1 REPLY 1

Ankur Bawiskar
Tera Patron

13 hours ago

@Rain Vaine 

CHG getting linked with all the HR cases or few based on HR Service?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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