Need to bulk import Knowledge Articles

[RajuSattims]

Hi All,

I need to bulk import Knowledge Articles along with their associated attachments and images. Using an Excel file, I can import the articles, but I’m not sure if the attachments/images will be included. Please let me know how I can achieve this.

Regards,

Raju

[M Iftikhar]

Hi @RajuSattims ,

You can refer to the following articles — they clearly explain how to bulk import Knowledge Articles, including attachments and images:

🔗 Need to Import Knowledge Articles in Bulk (Including Images)

🔗 Bulk Import Knowledge Articles, Publish and Translate

Hope this helps!

Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.

[OlaN]

Hi,

Importing attachments is a bit tricky, and will probably require some REST integration (if it's a large volume of files, for small amount of files, manually adding attachments could be just as quick).

This article shows all the available options in a nice format.