Not able to fetch the data from the table (sys_hub_action_instance)

Mallise
Tera Contributor

I want to fetch the data in this table using script,  but I am not able to fetch the data. On the list view when i click on preview icon I am able to see the data but when I was trying to fetch the data I am getting null value

 

snapshot of  when I click on info icon
Mallise_1-1701521370217.png

Snapshot of FORM view

Mallise_2-1701521411533.png
 
 
some one please help me to fetch the data from this record
7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

@Mallise 

share the script you are using

Are you sure you are fetching value from correct field?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Mallise
Tera Contributor

Hi @Ankur Bawiskar 

 

We are using the below background script to fetch the value

 

var gr = new GlideRecord('sys_hub_action_instance');
gr.addEncodedQuery("flow=c37d4b27db145194c0dcedc4059619e8^action_type=2b3a6335531003003bf1d9109ec58759^sys_idSTARTSWITH7534e24ac3bc399032bef9db05013115");
gr.query();
if(gr.next()){
    gs.info("Values = " + gr.action_inputs.var__m_sys_hub_action_input_2b3a6335531003003bf1d9109ec58759.field_values)
}
 
Kindly check the above script and help me to fetch the values.

dchoward9
Tera Contributor

@Mallise did you find fix for issue? If yes please share. 

VaranAwesomenow
Mega Sage

@Mallise @dchoward9  if you try doing a show xml on the sys_hub_action_instance record does it show anything under element <action_inputs/>

I am referring to xml element in below screenshot.

VaranAwesomenow_0-1730777834669.png