We are using the Lifecycle Event Onboarding and within the Onboarding Process it auto-generates a Request for IT Equipment (Catalog Item). When the Request is auto-generated it is continuing to set the Opened By field to the Owner Catalog Item. We want the Opened By to be default to the System user at all times. I have verified the Flow behind the Catalog Item and it is set to run as system user but the Opened by and Created by on the REQ/RITM is always set to the same person.
Any suggestions.
