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Only has the option to close ticket (HR Case) as close incomplete option

DeepS9194638204
Tera Contributor

‎04-07-2025 05:36 AM

Hi,

 

There is a user that only has the option to close the ticket (HR Case) from Service Operation Workspace as close incomplete whereas someone on the same team has the option to close it as close complete also. How to resolve this issue

 

  

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