Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Open an Existing record Step is failing in ATF. The record was able to submit successfully from SP

sarathsr
Tera Contributor
 
4 REPLIES 4

sarathsr
Tera Contributor

Open an Existing record Step is failing in ATF. The record was able to submit successfully from Service Portal with ATF steps. 

sarathsr_0-1765810045839.png

 

Sardash
Tera Guru

@sarathsr - Can you please share the screenshot of whole test script which you have created

Shaqeel
Mega Sage

Hi @sarathsr 

 

There can be some security restriction to that module/table.

Contact your dev team, they can guide you with correct user.

 


***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

***********************************************************************************************************************





Regards

Shaqeel

Ankur Bawiskar
Tera Patron

@sarathsr 

what's the error?

if it's working with admin then it's possibly because of Access issue or HR COE Security Policy which might be blocking non-admins

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader