Open an Existing record Step is failing in ATF. The record was able to submit successfully from SP
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4 weeks ago
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4 weeks ago
Open an Existing record Step is failing in ATF. The record was able to submit successfully from Service Portal with ATF steps.
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4 weeks ago
@sarathsr - Can you please share the screenshot of whole test script which you have created
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4 weeks ago
Hi @sarathsr
There can be some security restriction to that module/table.
Contact your dev team, they can guide you with correct user.
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Shaqeel
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4 weeks ago
what's the error?
if it's working with admin then it's possibly because of Access issue or HR COE Security Policy which might be blocking non-admins
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
