Open an Existing record Step is failing in ATF. The record was able to submit successfully from SP

sarathsr
Tera Contributor
 
4 REPLIES 4

sarathsr
Tera Contributor

Open an Existing record Step is failing in ATF. The record was able to submit successfully from Service Portal with ATF steps. 

sarathsr_0-1765810045839.png

 

Sardash
Giga Guru

@sarathsr - Can you please share the screenshot of whole test script which you have created

Shaqeel
Mega Sage

Hi @sarathsr 

 

There can be some security restriction to that module/table.

Contact your dev team, they can guide you with correct user.

 


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Regards

Shaqeel

Ankur Bawiskar
Tera Patron

@sarathsr 

what's the error?

if it's working with admin then it's possibly because of Access issue or HR COE Security Policy which might be blocking non-admins

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader