Post-Xanadu Duplicate HR Case: Accept/Reject Completion notifications being sent
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11-20-2024 08:12 AM
Is anyone else having this issue?
Post Xanadu upgrade, the notification "HR Case: Accept/Reject Completion" is firing twice on case closure: once on the COE table (e.g., sn_hr_core_case_operations) and once on the core HR table (sn_hr_core_case).
We have not modified the notification 'HR Case: Accept/Reject Completion' (365370019f22120047a2d126c42e7062) or associated event 'sn_hr_core_case.feedback' (725370019f22120047a2d126c42e7065).
The timestamp for the emails is exactly the same; on the case, they are 3-5 seconds apart.
No duplicate notifications were sent pre-Xanadu; they are now only being sent post-Xanadu upgrade.
Thanks for any insight anyone can share!