Prepopulate the fields while creating child case

[Manisha30]

Hi All,

We have a requirement to prepopulate the opened for with parent Assigned to field while trying to create a child HR case from HR Agent Workspace.

Tried creating a Business rule before insert, but it is happening after creating the case not while creating or while loading. 

Can someone provide your expertise over here?

Thanks in Advance!!!

Manisha

[Ankur Bawiskar]

@Manisha30 

so what's not working?

Ajax is not working?

For client script used in workspace, try to use getXMLAnswer()

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