Query on Generate HR Profiles

[shweta khemani]

Hi All,

I am still learning and exploring the HRSD platform. Can someone please guide me on below 2 issues I am stuck with:

1. Can you share if MISTAKINGLY using Generate HR Profiles option, HR Profiles gets created, how can it be reserved back?

2. I have created my company's data but on the 'Generate HR Profile' page when I create a filter, the profile counts shows 0. This is only when I select my company's name, otherwise it shows the count of users for whom the profile needs to be created. Why is this so? Please guide.

Thanks in advance.

[Sandeep Rajput · Accepted solution]

@shweta khemani Here are the answers to your question.

1. Delete the HR Profile record of the user (for whom the HR Profile was created mistakenly) from the HR Profile table.

2. Looks like the company is not populated on your User records hence the count shows 0. Populate the company name on the user records and the count will show correctly.

[shweta khemani]

Thanks Sandeep.

[shweta khemani]

Hi Sandeep,

On the 2nd point regarding populating the company name on the user records, can you share if the below way is the right way to do it or is there any other way suggested. The count still shows 0.. Thanks

Catalog client script:

function onLoad() {
var ga = new GlideAjax('getaccount');
ga.addParam('sysparm_name', "getaccount");
ga.getXMLAnswer(function(answer) {
g_form.setValue("account", answer);//account catalog variable name
});

}